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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Kimberly Moore

November 26, 2023

5  out of  5 rating by Kimberly Moore
"Friendly people, great service"

Kelsey Writtenhouse

November 17, 2023

5  out of  5 rating by Kelsey Writtenhouse
"I have been using Brandon Baxter and his team for a few years now. I think I switched for a few months with horrible results. I've been back with them for a while now and am here to stay. Best insurance company I've ever used! The whole team is kind, caring, compassionate, and so happy to help! They explain things in great detail, find the best rates, and genuinely seem to do what's best for their clients! They have even done their utmost to help me be able to keep myself insured during hard times. You absolutely can't go wrong here and should sign up immediately!"

Tanya Freeman

November 14, 2023

5  out of  5 rating by Tanya Freeman
"Rebecca Conley has been absolutely amazing to work with. Would highly recommend everyone to go to her with any questions or issues you may have. ❤️"


November 6, 2023

5  out of  5 rating by Johnny
"Short and quick. Ideal."

derek beatty

November 3, 2023

5  out of  5 rating by derek beatty
"Great Customer Service!!"

Jodie Moses

October 31, 2023

5  out of  5 rating by Jodie Moses
"Absolutely wonderful insurance! They take care of all my needs when it comes to my ride. Above all else, this is the winner here, It is the people that work there. It's like icing on the cake. They are so sweet and nice and work with you in all ways they can. Thank you State Farm! I'm forever loyal."

Traci Massery

October 7, 2023

5  out of  5 rating by Traci Massery
"I have had an amazing experience with this this insurance company. The staff is always eager to help and truly makes me feel like a valued customer. Maribel is a treasure! I would definitely recommend!"

Derek Stoughton

July 17, 2023

5  out of  5 rating by Derek Stoughton
"Brandon Baxter and his team were incredible as we were shopping for new auto insurance. After getting things set up with them, we had to get new license plates and driver's licenses, since we had moved from another state. My wife was being transferred from another agent and was not going to be set up for a couple of days. However, in order for her to get a new plate and license, she had to have insurance from the state of Arkansas. We really wanted to get this done before the office closed, so Brandon's team dropped what they were doing and sent us the information that needed to get her on my plan so that we could get done what we needed to. Their customer service was incredible and we look forward to doing business with them for a long time!"

Sarah O

July 5, 2023

5  out of  5 rating by Sarah O
"I have enjoyed my experience with Brandon and his staff. They are knowledgeable and very helpful. I highly recommend them for your insurance needs."

Tiffani Fooshee

June 27, 2023

5  out of  5 rating by Tiffani Fooshee
"We have been with Brandon for 5 years now and can't imagine working with anyone else! Always a great experience and a pleasure!"


June 19, 2023

5  out of  5 rating by Gabby
"The people who work here are phenomenal and provide excellent customer service! I had a policy with them and any and everything I needed was one short phone call away. great place!"

Amber Bishop

June 13, 2023

5  out of  5 rating by Amber Bishop
"Absolutely love doing business with them."

Barbara Richards

June 9, 2023

5  out of  5 rating by Barbara Richards
"Brandon and his entire staff, Marleau, Hailey, Rebecca and Charlie listen to your needs, with enthusiasm, professionalism, and make sure your insurance is affordable and you are covered for any category. In coverage. Auto, home, LIFE Insurance and more. Thank you for caring and you all are #1! Appreciate you all, Barbara C. Richards Happy State Farm Customer"

Matt Weaver

May 25, 2023

5  out of  5 rating by Matt Weaver
"We had the unfortunate circumstance of having to file a claim on our homeowners insurance, but we were fortunate enough to have Brandon Baxter’s local office on our side. We were not getting the communication we needed from the claims department. I make one call and had the good fortune to connect with Rebecca. She is AWESOME!! Not only did she get in touch with the people we needed to speak with, but she calls regularly to check and make sure all is going well with our claim. They are the epitome of customer service."

Regeena Childers

May 25, 2023

5  out of  5 rating by Regeena Childers
"Rebecca has been a life saver literally and handled every detail without me having to do an adjusters job myself which I do not have time for so fyi she needs a raise and thank you soooo much for simplifying everything for me in this fiasco of an ordeal!! They also have helped me save every penny possible and now day that is a huge plus!!"

Rebecca Calkins

May 25, 2023

5  out of  5 rating by Rebecca Calkins
"Rebecca is so helpful! I’ve never had a bad experience dealing with her and trust me… I’ve called on her ALOT! She’s the best!"

Ashton R

May 11, 2023

5  out of  5 rating by Ashton R
"Luke made it very easy getting my Auto insurance switched over and getting me set up for life insurance. Very friendly and knowledgeable staff!!"

Mackenzie Carmer

May 10, 2023

5  out of  5 rating by Mackenzie Carmer
"We have a great auto policy with this branch. Anytime we’ve ever had a problem Rebecca is always so kind and helpful! Can’t recommend them enough."

Ashley Williamson

May 9, 2023

5  out of  5 rating by Ashley Williamson
"My representative was exceptional"

Teri Oliver

April 27, 2023

5  out of  5 rating by Teri Oliver
"Love this company Staff extremely helpful 👏 👍 👌"

Timothy Conley

April 27, 2023

5  out of  5 rating by Timothy Conley
"This office has been great with our auto and life policies. Can’t wait to switch our home as well!"

Elizabeth Reed

April 26, 2023

5  out of  5 rating by Elizabeth Reed
"Haley and Rebecca were great with helping me with a quote on our side by side . Thank you both very much!"

Alex Bennett

April 26, 2023

5  out of  5 rating by Alex Bennett
"My agent has been Jackson Mix, he has been extremely helpful with answering any questions I may have. He is very friendly and gets everything done in a timely manner. He has been so great to work with!"

Katie Sullivan

April 15, 2023

5  out of  5 rating by Katie Sullivan
"We had an amazing experience working with Jackson Mix at State Farm! He was so helpful and knowledgeable in getting us home insurance and auto insurance. Could not recommend him enough"

Carolyn Davis

April 14, 2023

5  out of  5 rating by Carolyn Davis
"Maribel is so very efficient and caring. When I spoke with her yesterday about my rate renewal she went above and beyond helping. When a tire rolled down a hill out of the blue hitting me in Feb. it was filed collision by main office when should have been comp. She called the main office which they agreed. She called me back told me they agreed so my rate would go back down some. A very nice person to work with. When I was with another insurance company my agent's office never answer, of course recording said they would call back and they seldom did. So I appreciate her even more."