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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Kimberly Hull

March 15, 2023

5  out of  5 rating by Kimberly Hull
"Haley was wonderful! She walked me through the entire process of purchasing my STD plan. She answered all of my questions and was beyond helpful during a hard time!"


March 7, 2023

5  out of  5 rating by lex
"Haley Did Amazing Getting Me Hooked Up With Insurance! They Have Been Amazing To Me Every Time I Talk To Them! Rebecca Is Sweet As Can Be As Well! I Definitely Recommend Them To Anyone!! 😊"

Heart Of Arkansas Towing

March 7, 2023

5  out of  5 rating by Heart Of Arkansas Towing
"We love working with Brandon Baxter and his customers, Rebecca is the one I deal with mostly and she is very professional and prompt with payments. We appreciate them."

Colten Aaron

February 9, 2023

5  out of  5 rating by Colten Aaron
"Tyler, Marabel and Rebecca all helped with my claim, constantly keeping in contact with me through out the long and complicated days. Tyler was very professional. Marabel was extremely informative, which was something I truly needed. Rebecca stood out the most going above and beyond to ensure our vehicle was handled with care and ensuring me that everything was okay. She related to me as a mother and remembered our past conversations which is nice and not often found. Me and my family are extremely grateful for their patience, understanding and willingness to follow through."

Jessica McCoy

February 6, 2023

5  out of  5 rating by Jessica McCoy
"We have been with State Farm forever. Top notch customer service!"

Maury Lyons

January 20, 2023

5  out of  5 rating by Maury Lyons
"Haley was so kind, patient and very helpful"

Trina Reed

January 11, 2023

5  out of  5 rating by Trina Reed
"After having a traumatic experience with another insurance company, Rebecca easily set my mind at ease when switching home owners and vehicle insurance. She had answers to all my questions and if by chance she didn't, Brandon was there to answer and support as well. All communications were professional, courteous and polite."

Wolfe Street Foundation

January 5, 2023

5  out of  5 rating by Wolfe Street Foundation
"Haley Wilchman was extremely helpful and professional with her service she provided. I would highly recommend her when making the switch. I am pleased with the service and commitment she made to me and my family and with the great discounts they provide. I thought switching would be hard but she did it all with no hesitation.. Thank you so much Haley.... Patti Yager"

Silver Merc

December 8, 2022

5  out of  5 rating by Silver Merc
"The whole team at this office is very helpful. They made getting life insurance a breeze."

Christina (Christy)

November 22, 2022

5  out of  5 rating by Christina (Christy)
"Very good company always trying there best to resolve any and all issues that you may come across. Everything from faulty airbags going off in my car to towing service breaking my key off my fob. They always try there best even if the result isn't what you expect. Just saying they put there best efforts to Every task."

Elizabeth Flood

November 14, 2022

5  out of  5 rating by Elizabeth Flood
"Really good experience, amazing communication with guest, and really polite"

Mallory Mccutcheon

November 4, 2022

5  out of  5 rating by Mallory Mccutcheon
"I LOVE Rebecca She is amazing always does what she says she’s gonna do and helps me with what i need! She gets it doooone! Love her. She is the girl to talk to!"

Will Love

November 4, 2022

5  out of  5 rating by Will Love
"Haley was very efficient, and professional in helping me on the call today."

Kaylee Hammons

November 1, 2022

5  out of  5 rating by Kaylee Hammons
"Love this office! Never have a problem getting what I need and I love being able to text them with any questions or concerns I have."

Emilie Pelayo

October 28, 2022

5  out of  5 rating by Emilie Pelayo
"They are super helpful and so kind here!"

Patty Poe

October 13, 2022

5  out of  5 rating by Patty Poe
"Best place to get your insurance. They will work with you. Haley is an amazing customer service representative. Highly recommend"

Jo Reed

October 5, 2022

5  out of  5 rating by Jo Reed
"Brandon is amazing! He made the process of switching insurance companies a breeze! Give him a call today, you will not be disappointed!"

Megan Hilger

October 2, 2022

5  out of  5 rating by Megan Hilger
"Changing insurance companies was way easier than I expected with Brandon at State Farm. He made sure I was getting the best deal and I saved money!"

M Miller 204

October 2, 2022

5  out of  5 rating by M Miller 204
"Great staff,great rates, best insurance company I've had in a long time. Very pleased."

Tonya Chase

October 2, 2022

5  out of  5 rating by Tonya Chase
"Great office to deal with! Tyler and Haley have been super helpful and everyone is so nice!! Definitely recommend"

Muff In

August 2, 2022

5  out of  5 rating by Muff In
"I can honestly say my experience with this office was awesome. Anytime I needed anything they were very helpful and got the job done. Everyone including Brandon rocks."

Kristina Burns

June 23, 2022

5  out of  5 rating by Kristina Burns
"Tyler Van Brunt is super awsome!!! He took care of everything I needed I'm a timely manner!!"

Dylan Wood

May 27, 2022

1  out of  5 rating by Dylan Wood
"I have a crazy work schedule, working nights so I don’t always have ability to “call the office”. In the past I’ve reached out via text and had no issues so I decided to do the same thing this time. Almost 3 weeks later and I’ve still not been reached out to regarding my issues. I would advise to take your business elsewhere, within State Farm of course but maybe another office. Update as of 5/26: Received a call from the office only about my review, the guy basically wanted to interrogate me and question why I gave the review I did. He said the “lady was out the week before” but I’m yet to be reached out in regards to my original concerns to this day."

Melissa Pettit

May 3, 2022

5  out of  5 rating by Melissa Pettit
"I don't deal with the agent that set my plan up. But Tyler and sorry that's the only name I've got. Tyler has been absolutely wonderful on taking care of all my needs and questions. 💜💜💜💜"

Kayla Peery

June 2, 2021

4  out of  5 rating by Kayla Peery
"I have been using Brandon Baxter for a few years now, every since I purchased my first car. He has helped over the years with a two car claims and now holds my car and home insurance. I ask a ton of questions and they are always very helpful and answer all my questions, if I call. I requested that my insurance be updated to have a different beneficiary. I made this request in April of 2020. I received a letter from State Farm this weekend and my beneficiary had not been updated. I made them aware of this mistake and it is now being taken care of. No apology for the mistake was made."