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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Matt Weaver

May 25, 2023

5  out of  5 rating by Matt Weaver
"We had the unfortunate circumstance of having to file a claim on our homeowners insurance, but we were fortunate enough to have Brandon Baxter’s local office on our side. We were not getting the communication we needed from the claims department. I make one call and had the good fortune to connect with Rebecca. She is AWESOME!! Not only did she get in touch with the people we needed to speak with, but she calls regularly to check and make sure all is going well with our claim. They are the epitome of customer service."

Regeena Childers

May 25, 2023

5  out of  5 rating by Regeena Childers
"Rebecca has been a life saver literally and handled every detail without me having to do an adjusters job myself which I do not have time for so fyi she needs a raise and thank you soooo much for simplifying everything for me in this fiasco of an ordeal!! They also have helped me save every penny possible and now day that is a huge plus!!"

Rebecca Calkins

May 25, 2023

5  out of  5 rating by Rebecca Calkins
"Rebecca is so helpful! I’ve never had a bad experience dealing with her and trust me… I’ve called on her ALOT! She’s the best!"

Ashton R

May 11, 2023

5  out of  5 rating by Ashton R
"Luke made it very easy getting my Auto insurance switched over and getting me set up for life insurance. Very friendly and knowledgeable staff!!"

Mackenzie Carmer

May 10, 2023

5  out of  5 rating by Mackenzie Carmer
"We have a great auto policy with this branch. Anytime we’ve ever had a problem Rebecca is always so kind and helpful! Can’t recommend them enough."

Ashley Williamson

May 9, 2023

5  out of  5 rating by Ashley Williamson
"My representative was exceptional"

Teri Breck

April 27, 2023

5  out of  5 rating by Teri Breck
"Love this company Staff extremely helpful 👏 👍 👌"

Timothy Conley

April 27, 2023

5  out of  5 rating by Timothy Conley
"This office has been great with our auto and life policies. Can’t wait to switch our home as well!"

Elizabeth Reed

April 26, 2023

5  out of  5 rating by Elizabeth Reed
"Haley and Rebecca were great with helping me with a quote on our side by side . Thank you both very much!"

Alex Bennett

April 26, 2023

5  out of  5 rating by Alex Bennett
"My agent has been Jackson Mix, he has been extremely helpful with answering any questions I may have. He is very friendly and gets everything done in a timely manner. He has been so great to work with!"

Katie Sullivan

April 15, 2023

5  out of  5 rating by Katie Sullivan
"We had an amazing experience working with Jackson Mix at State Farm! He was so helpful and knowledgeable in getting us home insurance and auto insurance. Could not recommend him enough"

Carolyn Davis

April 14, 2023

5  out of  5 rating by Carolyn Davis
"Maribel is so very efficient and caring. When I spoke with her yesterday about my rate renewal she went above and beyond helping. When a tire rolled down a hill out of the blue hitting me in Feb. it was filed collision by main office when should have been comp. She called the main office which they agreed. She called me back told me they agreed so my rate would go back down some. A very nice person to work with. When I was with another insurance company my agent's office never answer, of course recording said they would call back and they seldom did. So I appreciate her even more."

Jennifer Merice

April 11, 2023

5  out of  5 rating by Jennifer Merice
"Rebecca has been absolutely phenomenal helping us switch from a grossly inferior insurance company to state farm! Top notch professionalism and kindness!!"

kizzy piggee

April 10, 2023

5  out of  5 rating by kizzy piggee
"I've been with this company for years, and I've been pleasantly happy."

Russell Baxley

April 5, 2023

5  out of  5 rating by Russell Baxley
"Personable service!"

Anthony Drake

March 23, 2023

5  out of  5 rating by Anthony Drake
"Maribel was absolutely fantastic! Can’t say enough good things about this agency. Will recommend further business to them"

Christina Reed

March 21, 2023

5  out of  5 rating by Christina Reed
"Since day, one, just getting a quote over the phone, all of the staff at the Brandon Baxter State Farm Agency has always gone above and beyond helping me with any, and all of my insurance needs and have answered all of my questions in a timely manner whether in person or over the phone, I would highly recommend Brandon Baxter State Farm for any and all of your Insurance needs."

Kimberly Hull

March 15, 2023

5  out of  5 rating by Kimberly Hull
"Haley was wonderful! She walked me through the entire process of purchasing my STD plan. She answered all of my questions and was beyond helpful during a hard time!"


March 7, 2023

5  out of  5 rating by lex
"Haley Did Amazing Getting Me Hooked Up With Insurance! They Have Been Amazing To Me Every Time I Talk To Them! Rebecca Is Sweet As Can Be As Well! I Definitely Recommend Them To Anyone!! 😊"

Heart Of Arkansas Towing

March 7, 2023

5  out of  5 rating by Heart Of Arkansas Towing
"We love working with Brandon Baxter and his customers, Rebecca is the one I deal with mostly and she is very professional and prompt with payments. We appreciate them."

Colten Aaron

February 9, 2023

5  out of  5 rating by Colten Aaron
"Tyler, Marabel and Rebecca all helped with my claim, constantly keeping in contact with me through out the long and complicated days. Tyler was very professional. Marabel was extremely informative, which was something I truly needed. Rebecca stood out the most going above and beyond to ensure our vehicle was handled with care and ensuring me that everything was okay. She related to me as a mother and remembered our past conversations which is nice and not often found. Me and my family are extremely grateful for their patience, understanding and willingness to follow through."

Jessica McCoy

February 6, 2023

5  out of  5 rating by Jessica McCoy
"We have been with State Farm forever. Top notch customer service!"

Maury Lyons

January 20, 2023

5  out of  5 rating by Maury Lyons
"Haley was so kind, patient and very helpful"

Trina Reed

January 11, 2023

5  out of  5 rating by Trina Reed
"After having a traumatic experience with another insurance company, Rebecca easily set my mind at ease when switching home owners and vehicle insurance. She had answers to all my questions and if by chance she didn't, Brandon was there to answer and support as well. All communications were professional, courteous and polite."

Wolfe Street Foundation

January 5, 2023

5  out of  5 rating by Wolfe Street Foundation
"Haley Wilchman was extremely helpful and professional with her service she provided. I would highly recommend her when making the switch. I am pleased with the service and commitment she made to me and my family and with the great discounts they provide. I thought switching would be hard but she did it all with no hesitation.. Thank you so much Haley.... Patti Yager"