State Farm® Insurance Agent Brandon Baxter

"Rebecca is SIMPLY AMAZING!! I had an issue with a policy and she went ABOVE AND BEYOND to help get the issue resolved and was ALWAYS in contact with me to keep me updated!! Yall next time u need insurance assistance ask for REBECCA you won't be disappointed!!!"

"I was a customer at another branch of Statefarm for several years, who were absolutely awful, see my Mario Thomas branch review.. so I transferred my coverage to Brandon Baxter a few years ago. Things started off well, they handled all the complications created by my previous Agent, but that's pretty well where them doing their job stopped. Aside from some of the staff being quite terrible, as far as their professional handling of simple things and their customer service, terrible, they intended to significantly overcharge me. One example- A few WEEKS ago I attempted to cancel a motorcycle policy and add a car. Somehow I still had an active policy several weeks later, as in they couldnt handle a single request, and were still intending to charge me. The representative did a very poor job of providing a quote for the car, as there were many things which should have lowered my premiums, which she did not even attempt. My quote was about four times what I'm paying now with Shelter. In response to this final straw I have cancelled all my coverages with them, and will NEVER use Statefarm again. This company is corrupt, the Agents are greasy, they want to take your money, they are very bad neighbors who are not there. Would not recommend 0/10 I will say that the lady who handled the cancelation of my policies with this company was very kind and competent, I just wish I had such capable representation when i was a customer."

"I spoke to Mallory on the phone and she was very professional and helpful! Highly recommend"

"Mallory is really kind, thoughtful, and works efficiently! Thank you for the great experience."

"I recently had to file a claim with State Farm, and my experience was nothing short of phenomenal! Jillianne at the insurance office provided exceptional service throughout the entire process. The office was attentive, professional, and went above and beyond to ensure everything was handled smoothly. It’s clear that they genuinely care about their customers. Great office and customer service. I highly recommend this office for anyone seeking reliable and compassionate service!"

"Mallory provided great service in helping me with my claim. I couldn’t have asked for better customer care!"

"I’ve been a long-time customer of State Farm, and after being involved in a car accident on July 4, I expected far better service. Unfortunately, this office has been nothing but a disappointment. Despite paying a significant amount for coverage, I had to handle most of the claims process myself, including paperwork that they should have been responsible for. The new staff didn’t have the answers to my questions, and no one returned my calls. I had to keep calling and following up on my own. To make matters worse, we were left without a vehicle for three weeks, causing me to lose clients for my business. What’s even more frustrating is that all along, our policy allowed us coverage for uninsured motorists, so we could have had a rental vehicle the entire time! The office owner never called to offer assistance, and this entire experience has been a huge letdown. For the premiums we pay, I expected much more professionalism and support from Brandon Baxter."

"I worked with Jackson on getting insured here with State Farm and he made it the easiest process! The team was very responsive, worked diligently to provide the insurance needs specific to my family, and made the transition process from my previous company seamless. Highly recommend for anybody just starting out or looking to make a switch."

"Top notch customer service!"

"This is a great office! Friendly people, that know their stuff!"

"Rebecca is such kind and thoughtful person. Takes time to ask questions and helps walk you through the process. Thank you!!!!"

"Brandon Baxter’s State Farm agency takes care of my needs. They assisted me with billing concerns, answered questions about my car beacon and helped me get my account set up correctly. The personal attention is appreciated as well, sending birthday cards to my daughter and I and for holidays! I appreciate their office!"

"Customer service has always been great and have helped me find the best plans for me quickly!"

"I've been with State Farm for many years and am learning all about insurance currently at Brandon Baxter's office from their top-notch team of amazing experts (Brandon, Maribel, Luke, Jackson, and Rebecca). It's been so fun to gain a better understanding plus learn about the other benefits State Farm has to offer outside of just auto, home, and renter's. There's life, health, and financial services and so much more to keep you covered and supported at all angles. I highly recommend this office for quality service!"

"Friendly and helpful. Always look forward to seeing the people who work there"

"Rebecca, services at Brandon Baxter State Farm, has ABSOLUTELY been amazing to us! She has worked nonstop and has helped us a tremendous amount. I will always recommend State Farm!"

"I have been with State Farm for years now and have not had any problems. They cover my auto and home insurance. Most recently Rebecca Conley was super helpful in assisting with adding my daughter to the car insurance."

"Maribel is always helpful and kind. I appreciate how transparent insurance is made with her. Always very gracious and responsive. You are not just a number."

"Mary Bell is fantastic! She is responsive, thorough, and very kind!"

"Rebecca at Brandon Baxter's State Farm location has always been extremely accommodating and friendly! I have always received help in a timely and professional manner."

"Rebecca and Maribel are very helpful and great to work with when changes are needed to my acct. Thanks ladies!"

"Brandon Baxter-StateFarm is alright in my book. If i have any questions about a quote make an payment or adding other insurance Jackson, Rebecca, Maribel is always willing to give a helping hand"

"I can honestly say my experience with this office is nothing short of awesome. Anytime I needed assistance, the staff was incredibly helpful in getting the job done. Special mention to Rebecca, who went above & beyond when I was stranded at the gas station. I highly recommend this team."

"Very knowledgeable and friendly service!"

"They were very helpful and professional with all my questions."