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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Kevin Montgomery

October 1, 2025

5  out of  5
rating by Kevin Montgomery
"I can’t say enough great things about Brandon Baxter’s team at State Farm! I want to give a HUGE shoutout to Karen Turner. Karen went above and beyond to help me with my coverage, and thanks to her, my full coverage rate from my previous insurance was lowered by over $145.00 a month. She made the whole process easy within a 15 minute phone call! She explained everything clearly, was patient, professional, and genuinely cared.That kind of customer service is rare these days, and I’m so grateful for her help. If you’re looking for insurance with a team that treats you like family and works hard to save you money, I highly recommend Brandon Baxter’s State Farm office—and especially Karen Turner. Thank you, Karen, for the outstanding service!"
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Maelee Brown

October 1, 2025

5  out of  5
rating by Maelee Brown
"A very helpful staff!! Rebecca helped me with all my questions, & concerns about my life insurance policy for my kids. The best!"
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Timothy Conley

October 1, 2025

5  out of  5
rating by Timothy Conley
"This office has been great with our auto and life policies. Can’t wait to switch our home as well!"
We responded:
"Thank for the great review!"
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Hanna Goss

September 30, 2025

5  out of  5
rating by Hanna Goss
"I called and spoke with Karen she was very friendly! She was able to answer all of my insurance questions, get quotes for my car insurance, and she also helped me with my renters insurance! 10/10 recommend!"
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Nicky Allen

September 30, 2025

5  out of  5
rating by Nicky Allen
"Karen Turner is new to Brandon's office, but she was so quick to get us quotes on all our stuff! As we compare State Farm to our current insurance, looks like we will be switching! Thanks Brandon's and Karen!"
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Berenice Jungers

September 18, 2025

5  out of  5
rating by Berenice Jungers
"I had the pleasure of speaking with Tabitha today regarding my auto coverage. She was professional, courteous, and demonstrated exceptional honesty and customer service. Her people skills stood out, and she was never pushy. I’m proud to say that she gained a new customer today! I'm looking forward to doing business with this company!"
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Lavender Murphy

September 16, 2025

5  out of  5
rating by Lavender Murphy
"I called with general questions about my family's auto and renters insurance. After speaking with Tabitha, I am now saving more than before which really makes a difference :) If you are looking to save money and need help with any questions about your bill make sure to call and ask for Tabitha Clarke at the Brandon Baxter State Farm insurance agent located in Conway!!"
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Melissa Dawn Huffman

August 27, 2025

5  out of  5
rating by Melissa Dawn Huffman
"Karen Turner is a great agent she was very helpful explaining the different options of car insurance and rental insurance available she took the time to explain everything in detail and gave me a lot of options to think about. They offer great rates and I would recommend them!! Thanks Karen for patiently explaining the confusing insurance options to me!!!"
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Phillip Nichols

August 20, 2025

1  out of  5
rating by Phillip Nichols
"Brandon had me on the phone for hours and persuaded me to go with him. I changed my auto insurance from progressive to State Farm because Brandon had bundled my homeowners insurance. I told him that I’ve been getting denied because of claim history and he said everything looked good on his end. A couple weeks later I get a voicemail telling me I was denied homeowners insurance and my auto insurance is going up. Literally just got the beacons a few days ago and progressive was already fair with my auto policy price. I stopped pursuing homeowners insurance because everything was good to go and I received everything as if I was good."
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Captain Joey

August 18, 2025

5  out of  5
rating by Captain Joey
"Rebecca was extremely professional at Brandon Baxter State Farm in Conway, AR and was very good at crunching all the numbers, she really knew her stuff! In the future I hope to talk with more people like her. (I hope you get a pay raise) THANKS FOR ALL YOUR HELP! Joseph"
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sandra kelley

August 15, 2025

4  out of  5
rating by sandra kelley
"I’m Sandra Kelley I called to get a quote. Tabitha Clarke at your office in Conway was very helpful and precise with my needs. She is professional, attentive and cared about me as a customer also she provided me with the best service. Thank you for making my experience with State Farm a Great one Tabitha!!"
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C.F. Solutions

July 28, 2025

5  out of  5
rating by C.F. Solutions
"Tabitha was so helpful and kind to me. She answered all my questions thoroughly and professionally."
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Rebekah Gilliam

July 23, 2025

5  out of  5
rating by Rebekah Gilliam
"Karen Turner is so friendly and helpful! She is very thorough and always puts others needs before her own! She is the best!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! "
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Kaylee Taylor

July 19, 2025

5  out of  5
rating by Kaylee Taylor
"Rebecca at Brandon Baxter agent here in Conway was/is wonderful to deal with. She is professional, attentive and cares about her customers as she provides them with the best service. Thank you for making my experience with State Farm a positive one!"
We responded:
"Thank you Kaylee! We are so glad that she was able to take care of you. We agree Rebecca is wonderful!"
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Kasey Jaracz

July 4, 2025

5  out of  5
rating by Kasey Jaracz
"My husband and I had been stressing after hearing about all the nightmares from parents when adding their teenage kids to their insurance policies. We just knew we weren’t going to be able to afford State Farm any longer after adding our 16 year old after being with them for over a decade. I spoke with Tabatha Hodge and she was able to get us an extremely affordable quote that has given us so much peace. Thank you Tabatha"
We responded:
"Thank you for the great review Kasey! We appreciate your business and your loyalty over the years! "
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Cass Johnston

May 6, 2025

5  out of  5
rating by Cass Johnston
"Rebecca is the most thorough and professional person. She goes the extra mile with anything to help us with our questions and concerns. You will not find a better insurance team that will do all they can for you."
We responded:
"Thanks Cass! We appreciate the great review!"
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Kimberly Grande

April 24, 2025

5  out of  5
rating by Kimberly Grande
"Rebecca and the whole service team are absolutely phenomenal at what they do and explaining quotes in laymen’s terms. I’m forever thankful for them. Please if you have any questions concerning any insurance (life, auto, home, etc) please reach out to this wonderful firm."
We responded:
"Thank you for the great review Kimberly! We appreciate you’re business!"
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I'mone Dabner

March 8, 2025

5  out of  5
rating by I'mone Dabner
"Rebecca and the entire service team are incredibly knowledgeable and very thorough in their explanations. I do not know how I would have gotten my life back on track without them. Thank you so much for the kindness and incredible service you all provided me with."
We responded:
"We appreciate your business I’mone!"
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mina abdelmalek

February 4, 2025

5  out of  5
rating by mina abdelmalek
"i am dealing with state farm after dealing with many insurance companies . they are very careful about your business, and if there is something missing or wrong going on , they contact me right away to resolve it right asap Great business Great customer service ! thank you so much for all the team !"
We responded:
"Thank you Mina! We truly appreciate your business!"
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Rhanda Ramey

February 4, 2025

5  out of  5
rating by Rhanda Ramey
"Rebecca is absolutely phenomenal. She and the whole service team are very friendly and informative. I was treated with respect and was guided through the policies in depth. I highly recommend you visit this incredible team with any of your insurance needs."
We responded:
"Thank you for your business Rhonda, we appreciate the kind words! "
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Treestuff W

January 14, 2025

5  out of  5
rating by Treestuff W
"I’ve been doing business with this Agency for a few years now. Each time I need something, or have a question, they are there. Recently, I needed their service again, and Hunter came through. Just like a neighbor!! 😄"
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Faith Stone

January 14, 2025

5  out of  5
rating by Faith Stone
"Mal was so helpful and kind! She helped me find the best car insurance price around!"
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haley starrett

January 14, 2025

5  out of  5
rating by haley starrett
"Love these people! So helpful and friendly. Insurance is never fun but this place makes it easy!"
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Tony Brickley

January 14, 2025

5  out of  5
rating by Tony Brickley
"The crew at the officecould not be more understanding,helpful and there for me when I called on them for help. They are the best in the business for my needs. Thank you guys for all ofbyour help."
Profile photo of Tiffany Parker

Tiffany Parker

January 14, 2025

5  out of  5
rating by Tiffany Parker
"Rebecca is very knowledgeable and super friendly and a gem to work with. I highly recommend her for any of your insurance policy needs."